Shelley Mitchell

Review of Audie L. Murphy VA Medical Cen...

The emergency room is overcrowded, understaffed an...

The emergency room is overcrowded, understaffed and under resourced. I was in a wheelchair and could not walk and waited 15 hours to be seen. The first doctor gave me a shot and I had to ASK for further tests which he then said he could do an xray....(hmmm) then his shift was over and I got a new doctor and he suggested MRI and I agreed and then came back and said he get me in. Many of the people waiting were REALLY SICK and in bad shape and had been waiting 10 hours or more. The guy sitting in front of me had a finger broken (bent in HALF that I could visually see in the waiting room) and he was there 9 hours before they told him they "woke up the ortho doctor." The people there are nice but they simply do not have the resources to be effective and we VETERANS are the only people suffering. Apparently all the changes the VA is underway making haven't made it to this emergency room yet. Such a shame. If I was having something that could actually KILL me like heart palpitations, I would request to be taken somewhere else.