Roelita Crouse

Review of Medihelp

Worse Medical aid by far. I have never been treate...

Worse Medical aid by far. I have never been treated like this my whole life time. . They just debit your monthly fees even when they terminate your medical aid. Been fighting for more than 3 months to settle an Mri Scan since lockdown... We had no waiting periods. But when it comes to settle accounts, they looking for excuses not settle this account. I have to phone them several times, send several emails.. Waiting 3 months to be advised that they terminate your medical aid immediately. Medihelp do not give options for you to go back to your previous medical aid, they wait for your 90 days and then backdate you to your enrolment day so that they can terminated your medical aid.Then according to other medical aid when you apply then it looks like you did not have medical aid for 3 months.. Their service is help them for there own benefits. Please let the public be aware of your services. They want your all pedigree when they ask for 12 months information , they mean your whole life time. Will not recommend them at all!