**Updated**

**Updated**
T&T Honda did try to fix the AC to make things right. Although it is still not 100%, I do appreciate that they tried to rectify the situation. I am not a random customer. I have given this place over 8k worth of business.

*** AC repair nightmare ***

Purchased my vehicle at this dealership, and had T & T do all the major maintenances and repairs over the years (Eg. Oil Change, Transmission Fluid Change, B12 Services, Steering rack repair, Muffler, Alignment, Suspension, Control Arm). But the last 3 major repairs related to AC is by far the worst experience I have ever encountered with vehicle services.

(AC Repair Part 1): The AC Stopped Working, blowing warm air.
Incident Date: About 3 Years Ago. 2016
T&T Diagnostic: Clutch is not engaging properly, need to replace the compressor and the clutch.
Repair Cost: $$1000+
Result: Worked for 1 year and broke down again.

(AC Repair Part 2): The AC Stopped working again, blowing warm air.
T&T Diagnostic: Apparently the **Outer** evaporator is leaking
Incident Date: About 1 Year Ago. 2017
Repair Cost: $1000+
Result: Worked for less than 3 months and broke down again. T&T investigated and said it is the **INNER Evaporator** this time.

(AC Repair Part 3) : The AC still blowing warm air.
Incident Date: - Continuation from 2017 to Jun 2019 No AC)
T&T Diagnostic: Apparently the **Outer evaporator** is leaking this time. Before agreeing to the repair, asked T&T if this will for sure fix the problem.
Cost: $1300+
Result: Fixed in June 2019, worked for less than 3 weeks and broke down again. In addition, the tech failed to reconnect the front right speaker after pulling the dashboard apart to get to the inner evaporator.

My own tests:
Honda Fit - With Max AC on and within 2 mins, the temperature went from 20 c to 11 c
Honda Civic (Repaired AC) With Max AC on and within 2 mins, the temperature went from 20 c to 22 c....

Conclusion:
1) The entire AC system has been looked at and repaired
2) The techs assigned to this major repair is absolutely incompetent.
3) It feels like T&T Honda is systematically trying to rip me off. Working their way in from the most accessible component, and then work their way into the hard to reach the area which is the inner evaporator.
4) It is an older vehicle but when I put a lot of trust and faith into T&T to have this major repair done properly, it is expected to be done properly.
5) I no longer trust T &T Honda anymore with any major repairs.
6) For prospective and current T&T customers, I highly suggest you calculate your risks before bringing your vehicles in for any major repairs.