This doesn't even deserve one full star. There is ...

This doesn't even deserve one full star. There is a reason Ducati of North America has a 1.9 out of 5 rating and I figured it out the hard way just the other day. I called to file a formal complaint about a horrendous experience I had with an authorized Ducati dealership and the customer service representative was uninterested, smug, and rude. He essentially told me it was not of Ducati North America's concern and to take it up with the dealership. I explained I had already taken it up with the dealership which is why I was calling the corporate office -- that's supposed to be one of the main functions of a corporate office -- to keep those who work for them in check. This is clearly a company that does not care about the image of its brand nor those who purchase their products. Do yourselves a favor and buy an Aprilia, Triumph, Honda, Suzuki, or any one of the number of other bikes that are out there to spare yourselves from having to inevitably deal with these people.