The resort is beautiful, the staff needs improveme...

The resort is beautiful, the staff needs improvement, specifically Dollie at the front desk. She created a lot of hassle and wasted so much of our precious family vacation time. As much as we loved the resort I doubt we will return due to the staff, sad because we are Hilton Honors members and like to stay within the Hilton family. There are so many great resorts up and down Miramar Beach/Sandestin we will be trying those.

In response to Hilton:
The hassle I am referring to has nothing to do with anyone checking or asking for an ID. If that is the information that was relayed to you regarding this matter you might want to check with the night supervisor, I believe her name was Wanda. She can explain to you the hassle I am referring to.