Normally really good things to say about this plac...

Normally really good things to say about this place, but been having issues with their online system lately. The last order got shipped by the wrong delivery option and to the wrong address. Maybe holiday issues, but they weren't much help and refused to accept responsibility. Make sure you triple check your order details or you could have the same issues I did.

You respond and offer to help now ,but yet your representatives I talked to were rude and unwilling to accept responsibility or help when I called about this matter?