My first laptop from them had some electrical issu...

My first laptop from them had some electrical issues; but XoticPC offerred to pay for the mailing & fix for free. Ever since it has had no problems. I got an amazing ASUS G53-SW from them with the back of the laptop skinned w/ a view of Mars. Easily the best computer I've had the oppurtunity to purchase.

Alas it is now time to upgrade to a Desktop w/SSD and all the other goodies. Will definitely go through XoticPC again. Good customer service & good product.