We have had season passes for the past 2 years and...

We have had season passes for the past 2 years and been happy with it but with the shut down and now working at 25% capacity and requiring reservations, I am not able to get a reservation for anytime this whole summer for White Water Bay/Hurricane Harbor which is the main reason we buy season passes every year. I bought our passes in September when they went on sale for the next year like I always do and now am not able to use them. BUT if I act like I am going to buy tickets for Hurricane Harbor I am able to pick almost any day I want and make a reservation and buy tickets. This is just really BAD customer service. If they are working on 25% capacity then season pass holders who have basically already bought their tickets should be able to get in just like a daily ticket buyer if there are spots available. They need a better system or I need my money back. I have called both Frontier City management and national Six Flags management and have been dismissed and then told I would receive an email or phone call and no one has called or emailed. I'm about to bring this to the attention of the media, unfortunately.