Corby Bleckert

Review of BMW of Murray

UPDATED: This dealership took a deposit on a car a...

UPDATED: This dealership took a deposit on a car and sold it out from under us. It may have been a lack of communication between their team, however, this is a poor way of doing business.
After spending all day working with a sales person in their online sales department, I negotiated a cash price on a car. I confirmed the car was still available and since I was traveling on business we made a deposit until we could wire the money in the morning. They told me the car would be pulled from inventory at that point. 20 minutes later my wife arrived at the dealership to view the car and continued through the sales process. After being there for a while they told us that the car was now sold. They then credited my credit card and said sorry we sold it to someone else.

They may do a good job in person but they are not to be trusted online.

This is the first bad review I have placed on Google and super unsatisfied with our service at this dealership. This kind if respect is not acceptable from any dealership especially a BMW dealership.