Siva S

Review of Crown Honda of Southpoint

Worst Experience Ever!!. Called ahead for an oil c...

Worst Experience Ever!!. Called ahead for an oil change appointment. Arrived before time at 2:30 PM and was told there is a long wait. A couple of hours into the appointment, there were no updates, so went and checked with Matthew (my assigned advisor) and was told that they are backed up and it will be close to 5 PM to get it completed. I went back at 5 PM (again no updates) and after checking three times, got an update that my car was not scheduled and will take 1.5 hours more to get the oil change. I decided to leave at that point. I was not alone and saw one more gentlemen do the same thing. This is simply Ridiculous.