I would be doing everyone a disservice if I didn't...

I would be doing everyone a disservice if I didn't warn you about the HORRIBLE experience we have had with this hotel. They ruined my wedding night, verbally assaulted my family and have done NOTHING to make it right, much less apologize.
Our first mistake was using this "hotel" (I put it in quotes because it's really a dirty motel) instead of the beautiful marriot down the street. We used a room block for my family that were all coming from out of town for my wedding. I should have known it would be a DISASTER when the person we were working with left her job and they increased the price of the rooms after they had promised a lower rate.

They also promised that a shuttle would bring my guests to my wedding venue less than 3 mi away from the Sheraton. The day before my wedding they cancelled the shuttle and forced my guests to take cabs because they were "short-handed". And once again no apology.

The worst is yet to come! We ordered food for a small after party so that our family could return to this disgrace of a hotel and eat and have another drink before the night was over. We arrived to the lobby after the wedding and they were closing the bar early and none of the food we ordered was there. Not only did they not apologize AGAIN but the bartender became enraged they he had guests there when he wanted to leave and verbally assaulted my brother then called the police on us!!! Nine police officers arrived to a group of 10 guests sitting in the lobby. They escalated a tense situation that their own employee created. It was wrong in all respects. The manager on duty said he "lost control of his staff". No kidding!

The entire process was awful start to finish. I am so embarrassed and sad that they treated us this way. My mom stayed with them for 4 nights and paid over $800 to have the police called on her!
We called the general manager after the event and yet again no apology, no refunds were issued, nothing was done. He had a chip on his shoulder and defended the hotel rather than apologize to paying guests his hotel had humiliated. He said since we weren't preferred members he couldn't comp a night or offer us ANYTHING.

BUYER BEWARE! We will be contacting the Better Business Bureau to file a claim but I want everyone to know the type of treatment you can expect here. Inhospitable, rude and frankly dangerous people (cue aggressive bartender) work here!
If you need a wedding room block, check out the Needham Marriot. It's beautiful.

P.s. The hotel is dirty, the sign is defaced and broken. The whole establishment is poorly run.