Purchased a gift card for family member. Had to r...

Purchased a gift card for family member. Had to return the gift card as family member would not be in town to use it. When I went to return the un-used gift card the staff would not credit my account or otherwise issue me a refund. When I asked what options I have (as I will not use the services there) I was told, "You can give it to someone else." Unhelpful. I won't be back for any future gift card purchases. Buyer beware.