I do not recommend this product. I have had about ...

I do not recommend this product. I have had about 20 replaced windows to PGT windows in my rental properties. I'm having an issue with most of them, if not all of them. Every time someone opens the window, they fell out of the brackets because the clips are too short. Other windows won't even stay open. Also in my opinion those windows are not save. PGT is blaming it on the installer even thought it's obvious that the windows were installed correctly. Also, very rude and unhelpful service. PGT refused to help me solving this issue. In my opinion the windows are defected and dangerous.