Our first few visits here were okay but this most ...

Our first few visits here were okay but this most recent visit was HORRIBLE. Our first room had bed bugs, which WAS confirmed by housekeeping so I called the front desk and they sent up maintenance to check. Maintenance said me and the housekeeper were apparently just seeing things because he saw nothing (lies). They moved me rooms anyway. Got to the new room and there was a dirty comb laying in the floor and a huge spider crawling up the wall. Not only have the rooms gone to hell but a huge group was staying there and staff was allowing them to do whatever. There were hundreds of kids running around unsupervised, kids took up the business center area ALL day to play games and acted like complete fools in the pools and outdoor area.....all while the parents flew drones and fished outside. The kids not in that huge group were getting bullied out of the pools and off the beach. It was ridiculous. I will NEVER stay at this hotel again.