I will never do business with this company again. ...

I will never do business with this company again. If it weren't for the salesman somewhere else and the good deal I got on my Edge I would've stayed elsewhere. I had financing set up and the finance person (Andy) talked me into applying with SAC Fed Credit Union. I agreed because it is local and I do try to do business with local companies. 5-6 wks later I called SAC to inquire about not receiving my payment booklet. They couldn't find an account anywhere and advised me to call the dealer to inquire about it. I did an was inititially spoke to Matt and he informend me that the loan was with Capitol One. He referred me back to the finance person Andy for an explantion. He said that it wouldn't go through with SAC so they went to Capitol One. I was very mad and told him I don't even open mail from them as it is always junk mail. Asked him if the legal and he said it was but I told him it wasn't moral and why did he not feel the need to notify me. Back to Matt again and I expressed my complete dissapointment with Baxter's and I would not do business with them ever again. He did not call me back with the loan info, I had to call him. The next day one of the runners brought me the paper work to my home (it's a long drive to 180th) I added a note to the papers that I needed 1 verification that Capitol One was paid off, 2 do I need to be in touch with the DMV for changes, 3 to make sure I got my copies of the papers mailed to me. Guess what 9 days later and nothing no phone call no mail no NOTHING. To me all of these practices are very shady. To others make sure you get the loan they tell you about and don't be afraid to voice your concerns