This review is regarding people who are thinking o...

This review is regarding people who are thinking of using the careem bike. I purchased a plan from careem bike and once I had completed all payment processes, I tried to unlock a bike and the application would not allow me. I tried to unlock each and every bike on that station and it did not work. After 15 minutes of searching for a proper customer service number I can actually call, I reached out to one of the customer service for assistance and all he told me was try again. I had to ask for a refund and I am still waiting for the money back to this very day.