Hotel is conveniently located to the KC airport, a...

Hotel is conveniently located to the KC airport, and a shuttle seems to run frequently. I stay here quite a bit, and upon arrival, the check in this time, the process seemed a little long when their were only 2 people ahead of me, and two associates doing the check in. I waited patiently, until another guest came down after me, but was serviced before me. No greeting or acknowledgment of which line was available. When I finally checked in, I was thanked for being a gold member, but the status should not matter, a customer is a customer. The concierge lounge is decent, however the food selection is not as varied as some of the other Marriott's that I've visited in the past...more like light appetizers. There is ample parking, but beware....the lighting is not sufficient, the parking lot is too dark in the evenings. I ordered room service, and it came in a styrofoam box and a plastic bag, no sufficient utensils to cut the steak I ordered. Overall, it is a decent hotel, recently remodeled, but if you are a frequent Marriott member, it does not compare to some of the other Marriott hotels in other cities.