HOUSE KEEPING STEALS AND MANAGEMENT DROPS THE BALL...

HOUSE KEEPING STEALS AND MANAGEMENT DROPS THE BALL!!! My wife and I checked into our room around 6pm and notice the mini fridge didn't work. We call down to the front desk and they tell us they will send a replacement right up. We wait 30 min and decide we are leaving to go out that night and will just tell the front desk to not worry about the fridge. As we are leaving the room a 30 year old ish very friendly house keeping woman says are you in room 204 I have a fridge for you. We said yes and needed to get going so we agreed to let her put it in there in 5 minutes after she got it from the surplus closet. (Whats the harm right? Housekeeping has access to the room anyways when we aren't there) She seemed like a normal nice honest person so didn't think about it at all. We go out have a blast come back around 10pm and go to bed. The next morning when we get up to leave my wife can't find her purse anyway. The room isn't that big so after 20 minutes of looking we started to suspect it was that housekeeper. So my wife calls on here credit card to see if there was any activity. Of course the card has been used 7 times in the last 12 hrs.(None by us) Lucky for us I had my wife's ID for cocktails the night before but in order to make room for it in my money clip I took out my Target Red Card. I call on that of course it was used an hour prior to my calling. It is such a terrible feeling when something like this happens but my wife and I understand we live in the real world were people make bad decisions. We talk to management who were very professional and kind. They did dance on thin ice for a while when they prying to make sure we didn't forget using the card or if we were sure we left it in the hotel. (I understood this since some people are quick to blame housekeeping) They picked up our valet but nothing for our room. We felt that was a little on the cheap side but we weren't looking for handouts. My biggest disappointment is this happened in July 2013 now 4 months later nothing has been resolved. We have called them multiple times to see what the status is and every time they tell us someone will call us back (which they never do) or we are still investigating.

$160 Purse/clutch
$300 Cash
$846 in credit card purchases (Refunded by Visa Fraud Prevention+

$460 out of our pocket and $1306 total take by the thief.

You can't live you life assuming everyone is going to steal from you since most people in this area and honest, hard working, and good people.

Just SUCKS!