Jamie Anderson

Review of Ameristar Casino Resort Spa St...

I have just recently stayed at this hotel and othe...

I have just recently stayed at this hotel and other then the experience i would not recommend do to poor customer service, front the front desk, to the restaurants, as well as the casino. The first night i stayed the iron in the room was broken, the front desk clerk informed me that, their was nothing they could do until housekeeping had arrived. For me that was an issue, due to the fact of going to a business meeting with wrinkle closed, due to concierge not being available as well. The next day we decided to eat at the sports bar, to which the bartender displeasing with he poor customer service, needless to say we didn't stay. Again, very nice hotel, POOR CUSTOMER SERVICE!!!! For me customer service go further that a nice room!