Joe A

Review of L.L.Bean

The LL Bean store in Freeport, ME is the only one ...

The LL Bean store in Freeport, ME is the only one I shop at, so these comments apply there. There is still a faint Spirit of the early years of LL Bean which is what makes coming here such a nice experience. They offer many courses and excursions to take one into the outdoors and supply good quality equipment to get you there and keep you there. They also provide do many wonderful, family oriented things for the community, concerts, New Year's celebrations (done early in the evening so kids can be there), 4th if July events, etc. Products in the store are meant and varied. Some products can be had elsewhere, but some are unique such as the picnic set in a backpack complete with insulated wine and food compartments; super for hiking and biking. It's a great place for all things outdoors, but also for comfortable, durable everyday clothing and casual workwear. You can still get classic winter wear like wool sweaters made in the UK. Customer service is always top notch and floor staff know their product sections. Warranty policy used to be the best in the world, but do to unscrupulous people taking advantage, warranties are now the most common of common. Let's hope the Senior Management adjust everyday prices down to account for the change in how much they don't have to shell out for warranties, as the higher than normal prices were only understandable because of the warranty everything came with. Personally, I wish they would have just cracked down on warranty abuses and modified the terms rather than trash it all together, as that was what set LL Bean apart, and even if your rarely used it, it was good to know it was there.