Charlotte Shopper

Review of Millennium Trust Company

02/17/2021 - Still NO CHECK and NO RESPONSE to ema...

02/17/2021 - Still NO CHECK and NO RESPONSE to email.
02/15/2021 - Email sent to Jessica S. asking for status of $25.00 check.
02/15/2021 - Still NO CHECK from Millennium Trust for the $25 reversed processing fee promised by Rosie and Jessica S.
02/07/2021 - Still NO CHECK from Millennium Trust.
02/03/2021 - Millennium Trust called to ask ME what they could do better.....duh...read the complaint. Still no check.
01/29/2021 - Millennium Trust called do to BBB Complaint - to say check is on the way - no service fee.

01/29/2021 - EXTREMELY UNHAPPY - ITS MY MONEY AND I WANT IT N O W

My 401k was a rollover from my previous employer (Fortune 500). I wanted to "Transfer" my 401k to one of my existing IRA's. Millennium Trust made it extremely difficult to do so. They made me verify my account verbally. Then they told me I had to verify my account by entering my information into their system. Then they told me I had to "WAIT" until their system verified me - even though I had just been verbally verified in order to access MY MONEY. I called back and they said I have to "WAIT" until their system completes the verify process - up to 3 days (read up - I verified verbally and entered all my info). So then......."I" could go into their system and "REQUEST" my money myself (no help from them) AND PAY A $25 fee - AND only then by having MY Financial Institution complete a "TRANSFER FORM". Mean while the market can change and I could be losing money. I asked for my account number to help speed the process with their "TRANSFER FORM" and was told I have to "WAIT" until their system verifies me............... GRRRRRRRRRRRRRRRRRR I can NOT tell you how PI$$*&^&* OFF I AM. I filed a complaint with the Illinois Attorney General. IT'S MY MONEY AND I WANT IT N O W"

I would NEVER EVER EVER invest or recommend Millennium Trust to anyone.

READ Google Reviews / 3.1 as well as the BBB / 1.25 and see this same issue happens with several people along with other issues YOU need to see and understand BEFORE your money ends up here and they chip away at it or you can't get to it.