Hi Readers,

Hi Readers,
I bought a 2012 Honda Pilot EXL w/ Navi here @ JEH about a month ago. My salesman... or should I say my saleslady (LOL) was Trang Nguyen. I came into the dealership just to look around and do my shopping before making a final decision. I was comparing to Toyota and Nissian and Lexus (Which I know is not in the same category), but anyways when I first walked into the dealership everyone greeted me and made me feel so welcome... like they say first impression does count. I then was escorted to the front desk and informed the receptionist that i needed Trang in the internet department. She then paged for Trang. I went walking around the showroom floor and looked through the Pilot Touring that they had, which may i say is a beauty. My saleslady (LOL) Trang approached me with a smile and an open hand shake and welcomed me to the dealership. we then sat down and she asked me some questions and i told her that I am in the shopping stages right now. she wasnt pushy what so ever. I felt very comfortable and at ease with her. She then pulled up a Pilot in which we sat in for about 30mins for her to go over the special features that are standard and the equipment that are dealer installed, which i really dont care for much 150 for N2 tires isnt come on... so after the presentation of the car i took it for a test drive. I was planning on taking it for a quick test drive but this machine was so smooth and handling was so great i took it was the way down close to waller, tx. Trang didnt stop me at all she actually told me to take my time and make myself feel comfortable because after this purchased i will never buy anything else but a Honda. when we got back to the dealership she asked me if i liked the car i told her yeah but i still have to go a test drive the other cars. We went back inside and she sat me down and told me that she is going to gather some information for me. She than came back with some J.D. Power, Edmunds and the neat thing is the car to car comparison. Its showed everything for the price to quality to safety to some other stuff i didnt really consider. so after the review over the information. I asked her to get me a good deal on the #s for me. she came back with the sticker price window which i told her she knows i am not going to buy the car at this price. we then started the "Negociation" After about 20mins of running back and forth we finally agreed on the price. Still in the back of my mind i wasnt ready to buy the car. i signed off a couple of forms and went to the finance office. i then meet with jeff schramm the finance manager. i had to admit i was a bit nervous. but from the beginning i told him that i am not ready to buy the car. he said why? i told him the story about me being in the shopping phase and he told me that it was fine and he was going to do the same thing he would with any one else and that is to get me what i want. i then said ok and we proceeded. i am going to skip the next few details, but at the end i was so satisfied with the process that i would me a complete fool to not buy the car. jeff explain all the details to me in the contracts that i was signing and trang demonstrated the car so very well. I would recommend this place to everyone and everybody i know actually i had two friends and and my brother coming to JEH to buy a car for his daughter. and the best thing that some program called the eagle edge. free this free that free free free. ofcourse that wasnt the best part but it was the icing on the cake. anywhoo i do apologize for writing a book but i just wanted to stand behind MY DEALERSHIP and let everyone know that people will only post stuff if they have a bad experience. but rarely will they post if they have a good one. i had the best.