I cannot stress enough not to use this company! We...

I cannot stress enough not to use this company! We were living with family members, paying rent, and our home was destroyed by a tornado. The homeowners insurance company referred them to ALE Solutions and they've given all of us the runaround constantly. They will not return calls, will not answer emails, are very rude and accommodating. They lack basic customer service skills and have confused my in-laws so badly that they don't know whether or not a rental house has been approved, whether or not furniture is just randomly showing up at the rental house or if they get to pick it out. Also, they're refusing to make sure my in-laws have an adjustable bed like they'd had prior to the tornado. Originally, their insurance agent stated that an adjustable bed would be provided. This company SUCKS!