Really bad service I got charged and I don t even ...

Really bad service I got charged and I don t even stay there, I got there I went to the front desk they told me the check in was till 4:00 I asked the girl in the front desk that if she could do the cancellation for me she said okay sorry about that so I left , they charged me so I called them they said we don t see the cancellation number excuse meeeee ??!! That s not my fault that s your employees fault, stupid people !!!