I would post negative stars if I could. In 2018 we...

I would post negative stars if I could. In 2018 we signed up for service apparently through this company, a 3rd party vendor, for DirecTV. In August of 2020 they began deducting my account for $6.99 a month. When I realized they were deducting I contacted them and they stated it is a service charge for DirectTV. I have not been with DirectTv since April of 2020. They sent me an email with a blurred picture of an agreemwnt that was signed in 2018 that excludes any charges stating $6.99 but a one time charge for the installation. They stated they will bring it to service level to cancel. I called DirecTV, who worked diligently looking into the situation. DirecTv called me back later that evening after looking into the matter and stated to call the bank immediately to cancel out my card. The KR communications lady Moni stated they stopped charging in 2017 when the agreement was signed in 2018 and started charging my debit card in 2020 when they "found" my information. I called the bank and the fraud department and I both were wondering how they "found" the debit card information seeing as I had to order a new card last year. How did this company find my new debit card information without me giving it to them? They had no permission taking the money out of my account and the fraud department stated that i would have to had given them the information. This company is a scam and even DirecTV stated that was a scam. DO NOT USE THIS VENDOR UNLESS YOU ARE PREPARED FOR THEM TO STEAL YOUR INFORMATION AND CHARGE YOU MONTHLY FOR A FEE THAT EVEN DIRECTV STATES DOES NOT EXHIST. I can only be grateful for DirecTV's excellent customer service and dillegent agent who took all the information to her backoffice to have it investigated. I told them about the reviews of others and let them know that KR Communications is making DirecTV a non reputable company not just for me but for many others per google reviews and BBB, IN WHICH KR COMMUNICATIONS ARE NOT EVEN AN ACCREDITED BBB COMPANY. KR COMMUNICATIONS, HOW DID YOU OBTAIN MY NEW CARD INFORMATION AND WHEN WERE YOU AUTHORIZED TO CHARGE MY NEW CARD INFORMATION FOR DIRECTV SERVICES THAT I CONFIRMED ENDED IN APRIL 2020? YOU SHOULD BE ASHAMED OF YOURSELVES STEALING INFORMATION, DISRUPTING PEOPLES LIVES, AND CHARGING PEOPLE FOR SERVICES NOT EVEN AUTHORIZED. THE BLURRY PICTURE YOU SAVED STEAL DOES NOT NOTATE A $6.99 MONTHLY FEE. KR COMMUNICATIONS, HOW DO YOU SLEEP AT NIGHT? Everyone else, this company will not reimburse you either. They will maintain their lies.
As per below reply from the owner, now you want to reimburse me, but when I spoke with your company your representative stated that you could not reimburse me, that it was not your company that obtained my information, pushed it off on authorize.net the party you are using to swindle money from people from, overtalked me and would not listen. I talked to authorize.net who stated they could not obtain new information unless it was through you, the merchant. Reimburse me? Wow, tou have some nerve. I had to shut down my banking account reopen a new one, am having to reestablish everything that was set up, having to call the companies I utilize and let them know my card on file with them will decline the payments until I receive new banking information. Then you think I am going to contact you. I already recieved the document that you have on file from your company that is a blurred copy on my end and your end. How can a legible copy now be obtained if it was not there, on file, in the first place? I have located my original which states a one time fee and not monthly.