Review of J. J. Keller & Associates, Inc.

3 years ago

Update

*Update*

J.J. Keller has since reimbursed the $280.00. A manager contacted us and apologized for the representative we originally spoke too. Thank you J.J. Keller for responding and making good on your word.

We ordered oversized permits for 6 states. My company was told the amount would be $350. When we received the permits, the charge ended up being $630!! The fact that I was not notified of the increased charge was very shocking and disturbing! After contacting jj.keller about the situation, they tried to backtrack and say that price was not told to us. Company was very unapologetic and dismissive. Their comment was that there is nothing they could do. So, basically, jj.keller could of withdrawn up to $1000 at their discrepancy and there would be nothing you could do about it! Please do not be fooled or robbed like we were. We were never given the opportunity to withdrawal from the expensive permits.