I just moved here from the Louisville VA system an...

I just moved here from the Louisville VA system and I have to say I'm extremely disappointed. Very rude people answering the phone system who act like I should know how the moving to a new facility process goes. I even had a person today when calling to set up my initial appointment for family care say have a great day at the end of our appointment schedule that was handlers by her acting like it was painful to make my appointment. She called me back and said you hung up before o could ask you another question. My bad I thought have a great day was the end of our conversation. I don't force you to have your job. Don't treat me like garbage.