If I could give them no stars I would. Unfortunat...

If I could give them no stars I would. Unfortunately I just signed up as a customer and I had to call them to check on a payment. Who ever heard of a company where when one calls, no one answers? And when I did get a hold of someone their greeting was "hello"? This person was so rude and sounded like I was imposing on them. Yet i must have received about 5 invoices from them. I hope i NEVER have to call them again or even have a claim for THAT matter. So unprofessional-I've been in the insurance industry for over 25 years and I've never ever treated an insured like that! IT IS ALL ABOUT THE CUSTOMER EXPERIENCE!