thierry

Review of Mercedes Benz Manahattan

Called ahead for 1st time service...explained that...

Called ahead for 1st time service...explained that we bought the car and not leased it...we made sure that we will have nothing to pay since it was for a single service check up and have 3 years warranty...it was confirmed by the agent...drove from UES to Mercedes which took us about 45mins and of course first thing they mentioned is that we will have to pay $270 to change the oil...this is ridiculous and not to mentioned unprofessional to have us wasting 1,5hr back and forth to hear that...not even tried to worked out something there, they removed number plot from the car and walked away like no one was there..."NY style"...I'm still wonder how some people still have a job in this city! I will go to my neighbor garage who I'm sure will do a much better job for just $50...will not go to this dealer ever again and will check out of state for my new car.