D. White

Review of Renaissance Ross Bridge Golf R...

You will not believe this if you stayed here befor...

You will not believe this if you stayed here before! I very very seldom leave a review but I m not letting this one go this place is managed by incompetents!! I had a reservation! When I arrived they said sorry we don t have the room you RESERVED! They wanted to give me a room 20 minutes away for free. I m offended at that I don t need free I need the room I booked! Well let me say this, first they told me no more rooms! I had to act ugly and and got another with the worst view in Alabama with the promise they would get me a better room tomorrow another lie!! I want and wanted Nothing else just the room I booked!! Also was told when I made reservations that the restaurants were open but that was a lie also!! Only one is open and not the good one! More later as I finish the most disappointing hotel stay I ve ever had and I ve stayed here several times and it was awesome! Management has gone in the crapper! More later when I finish my stay! This is awful and I m only on the second night!