Terrible experience with this company! One of the ...

Terrible experience with this company! One of the company trucks driven by Jerry had unsecured objects flying off on the interstate. A screw hit and cracked my windshield. I took pictures and contacted the company and advised what happened. I was transferred to Lisa who acted as if she was taking my report. I was later contacted by Jerry who stated he saw me attempting to stop their trucks before they exited the interstate (it was 3). He advised that Diversified would pay for any damages, even if it was out of his pockets. He came to my home the next day and took pictures (which I already had sent Lisa) and did an incident report. He advised that after speaking with his manager, it would be paid the next day. That was 5/10/18. We never received a call back. Finally, he answered and advised that there was a directive to not pay for the windshield from Aaron Crouch (supervisor). At this point, The Agency refuses to return phone calls or anything. They are unprofessional and the trucks they drive have unsecured equipment flying off everywhere. Stay away!