Leah LES

Review of Quest Laboratories

The reason I gave this place one star was because ...

The reason I gave this place one star was because tge people were nice and it was easy to check in. I am a health care provider and went to have my blood drawn for an emergency appointment with my primary care provider. I would never return there and this is why: the phlebotomist did not use hand sanitizer prior to putting on her gloves and had been coughing into her hands. I asked her to wash her hands before putting in the gloves - which is proper procedure. She told me she just put on lotion on her hands! I know some people don t like to use hand sanitizer so instead can wash her hands well. She literally RINSED her hands with no soap - in fact there was no soap OR hand sanitizer in the room. In addition to THESE OSHA violations, she did not wipe down the phlebotomy chair with the bactericide wipes which were in the corner behind the lotion. I know she did not wipe down the chair because she had someone sit in the same chair directly afterwards. They really need to retrain these people or shut down this facility.