Genesis Calderon

Review of Honda Universe

First off I want to start by saying the only helpf...

First off I want to start by saying the only helpful and nice person at Honda was fianancr manage Cynthia Cubero. My husband went in to buy a car and Karlos Merrick helped him they negotiated and came to terms on a price, unfortunately I was not there and had to go back over the weekend to file paperwork since the car is under both of us. Karlos was extremely dismissive and any question I asked him he kept telling he would go over it at the end once I signed the paper work with Cynthia. I like I was treated completely unfair because I am young and a women. I went back and forth with both Karlos with I'm assuming was the manager on duty Nick Salerno on why the price of the car changed and why nobody wanted to give me any answers for my questions. They kept telling me that when my husband came back they would explain things to him. I was not going to take that I finally got answers and got the price back down to what original agreement was. Long story we still had to back and we explained to James Fredrick that going there was a very long ride and expensive in gas and tolls if there was any way possible they can ship the license plates he said YES!. Fast forward to a couple weeks and we get a call that they can longer ship the plates to us anymore. Ugh it's very frustrating and very unfair for them to say something and not follow through with it. Anyways if I was you and was shopping for a car I would NEVER recommend this place.