I called to talk to someone about my car not start...

I called to talk to someone about my car not starting.i went thru 4 people then put on hold for 28 minutes. Finally get someone and he tells me to call roadside assistance. I called them and they were here within a half hour. I waited 2 hours before calling back. They hadn't even put my car in the system yet. The guy told me they were going to keep it all week. It was Monday. I was treated very disrespectful being a woman. Wanted to talk to my husband. Excuse me!!! Car was done that day. They need to learn some basis manners in the service dept.