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Emil Besha

3 years ago

Worst dealership experience I have ever had!!! Pur...

Worst dealership experience I have ever had!!! Purchased a certified vehicle with an advertised 100 point inspection for which they can t provide a list of what these points are.. It had a 30cm scratch on the paint the day of pick up . Found to have a buckled rim, lower arm strut needed replacing, shaky steering wheel and veers to the left both of which the lead service centre in Artarmon has stated can t be fixed. Their lawyer From a dealership in Queensland that doesn t even deal in Mercedes cars wrote to me today with a ludacris false statement saying that it s a characteristic of the vehicle produced by the manufacturer and is typical of right hand drive vehicle ... didn t know Mercedes makes vehicles that can t keep a straight line just for Australia!!! Has since been in repair for 8 weeks of the 12 weeks I ve owned it and at this point still refusing to refund my money

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