They are not built to handle the holiday rush!!! D...

They are not built to handle the holiday rush!!! Did a day trip on President s day with my brother s family. Checked in my daughter, nephew, and niece at 850a for their 930a half day lesson. They did not get their rental equipment until 1130a!!! And we booked them a half day AM session which was ending at 12p! They were patiently sitting waiting their turn to get fitted, as if there was any kind of system at all, until finally my sister in law spoke to staff. UNACCEPTABLE!! How can you make a 6, 7, and 11 year old sit there for over two hours completely ignoring them?! They had no system whatsoever. Only 2 or 3 people fitting the kids for skis, boots, and snowboards. Then kids that came in way later than ours somehow ended up getting their equipment and out to the snow before our kids. And their claim of 6-8 kids per class because Appropriate class size is important for learning ... I call BS. When our kids finally got on the snow at 1145a, their class size was 18 kids! My kids instructor Isiah was completely overwhelmed, but he was our ONLY positive moment in our HORRIBLE experience there. They seriously need to get their sh*t together. Definitely do not recommend coming here on a busy weekend. And definitely do not take children s lessons here at $158/child. This is our first and LAST time at this place. Will post this same review on Yelp.