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PVC Building Products

4 years ago

Fantastic location, good food, good menu, great lo...

Fantastic location, good food, good menu, great looking place.....now if only you could find some staff that were half decent it wouldn't all be wasted. 15 tables in last night, 4 waitress's and 2 bar staff. Seated quickly then 20 min wait for one waitress to come and take our drinks order. Drinks were poured and put on a tray at the bar.......and left there for another 10 mins, a different waitress even came to take our food order before the drinks were bought over. Starters arrived (a different waitress again) a little slow but no real complaint. Finished the starters, nice.....finished the drinks......no sign of anyone coming to clear the table.......mains show up! Waitress has to put the mains to one side so she can clear the table first to make room. Ordered more drinks and request replacement cutlery for those used with the starters. Drinks had the same experience as before - nearly finished the mains before someone carried them over to us and got our own replacement cutlery off the next table after 5 mins sitting looking at the mains. Table not cleared again, fetched our own menus to look at the deserts as no one was coming (only 8 tables left in now, a couple next to us asked for the bill and were still sitting at the table after we left) and were just left sitting with our empty plates in front of us. Gave up waiting to order deserts after 10 mins and had to go and stand at the till to pay.....after waiting for someone to notice us there. Didn't ask how the meal was just took the payment and walked off.
Such a waste of a great looking place with good food in a great location. I understand they will make the money in the summer with different people each week who do not know any better, but as a local I will not rush to return or recommend it to anyone. Just goes to show, you can have all the right ideas but get the staff wrong and nothing else really matters.

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