This has been the absolute worst experience my hus...

This has been the absolute worst experience my husband and I have ever dealt with any community college. My husband and I are PSCing from Germany, he is a German Citizen with a permanent resident card. We first tried contacting them while in Germany to see what he will need to get signed up in school, and to get in touch with the POC, Mrs. Curly, was nearly impossible. Once arriving in MD (to sign up for school and house hunt) the lady in admissions instantly heard we were in the military and sent us to the Vet advisor. The Vet advisor wasn't sure why she sent us there because my husband isn't a Vet using military benefits and sent us back to admissions. Finally, we were told since we aren't living in MD yet until July, that they needed my orders so my husband can be considered an in state/county resident. They received the orders and my husband was told everything was updated and he will be considered a state resident due to being a military dependent. Next couple days, my husband has an appointment with the advisor to discuss his placement test and get him an academic plan. The appointment was only slotted for 30 minutes, and my husband had a lot more questions. So what happened, she referred us to the help desk and then back to admissions. Next day, my husband goes back to the school to register and pay for classes, he finds out he is paying full rate, went back to admissions to get help and there is told he needs to come back tomorrow because the advisor he needs to speak to is on an "all day" appt. He goes back the next day speaks to the director of admissions, Mrs. Hairston, and she tells him he will get full rate because he doesn't physically live in MD yet, ok, fine right? Then he has to speak to Mrs. Curly, the Interim Director, Recruitment and Admissions, and the NEW story was the law says he would have to reside in MD for 3 months before he receives the in state credit rate for classes. He talks back to the director and she makes him a "promise" they will hold his classes until we come back in July and with the orders he will not have to wait the 3 months and will get the in state/county rate. Bottom line, everyone at this school who we have dealt with have given us different stories, not one person is on the same page. The professionalism was non existent, it seemed as though they didn't want to take the time to listen to what he was trying to say, they just assumed. I get they are busy there, but if everyone was on the same page, we wouldn't have made 8-9 trips in 2 weeks to get this settled. We asked prior to our arrival if he was good to sign up and we got the green light, only for him to leave empty handed, and to hope that the director of admissions will keep her "promise" to let him keep his class and pay the in state tuition rate upon our return. We had one helpful/professional person we dealt with who did what she could to assist, and we want to thank her. Ms. Tanisha Dunham who worked at the help desk. She was the only one who made the process bearable because she was so nice and helpful to us.