I was scared to death to call when I read the revi...

I was scared to death to call when I read the reviews but I was taken back by how pleasant Shina was. She got a bad rap on here so I was worried but she worked with me and my father to resolve a issue that has haunted my father for over 10 years. Numerous calls and sending us emails throughout the day and answered almost instantaneously. Great work Shina my father and I appreciate you very much.