Kevin Koopman

Review of Hyatt Regency Maui

The Hyatt cares! My family booked a couple nights ...

The Hyatt cares! My family booked a couple nights at the Hyatt but split up into two separate itineraries. Our first two days were wondering on the 14th floor (1st floor but still high with a view) which was fantastic. My toddler daughter LOVES watching the whales in the morning so before our arrival the second time I asked if we could be put on a higher floor so she could see them better. Upon check-in, we were given a top floor, ocean view suite! This made our daughters day. We will stay at the Hyatt ten-thousand times over. They care about customer service and a family s experience.