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I have never been so disgusted with a place in my ...

I have never been so disgusted with a place in my entire life!! I had a family vacation in Mexico back in May of this year had scheduled an appointment for my 14-year-old for June so when we got back we could go and get her medication etc. I received a phone call from Care Plus stating that they needed to cancel my appointment meanwhile my daughter needed her medication refilled one but two I was in Mexico, Which they were well aware of !!! They called and called and called to constantly be told by an automated system I am the first in line and never ever once did anybody pick up I finally got in touch with somebody after leaving multiple messages on a prescription line and they called in a partial refill for my daughter! Dr. Ragheb was supposed to get back to me and never did to make an updated appointment! I can t explain to you how many times I called how many times it took me to get in touch with somebody who then would say they would give a message to him or her s his secretary that was never in never once did I get a call back never could I barely get a hold of anyone and left multiple messages I mean 20 at least !!!! Then I get a letter from them stating that my daughters file was closed because of the fact we never made appointments to come in! This is a crazy joke of a place even my psychiatrist explained to me how he reached out multiple times and could never get anybody on the phone live!!!! The excuses of the system being down for almost two years now is a joke! Now my 14-year-old who has been on heavy medication daily has nowhere to go at the moment and no medication refills coming up!! I m having an extremely hard time finding a psychiatrist for a 14-year-old who excepts our CIGNA insurance so God for bid something happens to her, these people are in deep deep you know what!! I have contacted a lawyer even!!!
Needless to say I have a recommended this place to two other people who are also having difficulty!
DO NOT GO HERE OR PUR ANY OF UR BEAUTIFUL KIDS THROUGH SUCH and professionalism! It really is a DMV for medical !!!!!!!

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