Shady Rezk Review of Subaru Canada (Head Office) - ...
I wish I could give this car manufacturer 0 stars....
I wish I could give this car manufacturer 0 stars. Purchased a 2016 WRX STI back in July of 2015. Invested in this vehicle from their advertisement for a "reliable" vehicle. My vehicle followed the required maintenance by the manufacturer. Had a check engine light at 86000 kilometers for a cylinder #2 misfire, sent it to the dealership repairs. It took around 5 months to repair. I did not put any mods to the vehicle.
2-3 months after receiving the vehicle after repairs, my vehicle's head gasket was blown. Had to pay for towing to transport my vehicle to the dealership. I contacted the Subaru Care line twice by phone to speak to their manager regarding my vehicle. The receptionist that answered told me that their manager would contact myself. Manager never contacted me. The repairs for the blown head gasket took three months.
Now, 5 months after my second repair; the check engine light turned on again and noticed my engine was ticking when accelerating. Sent the vehicle to the dealership to diagnose the problem. Service advisor notified that my engine was consuming too much of the engine oil since the oil level was low and there was no leaks. I filed a complaint with CAMVAP regarding my vehicle's defect. Most likely, I believe CAMVAP will not do anything other than put pressure on the manufacturer to repair the vehicle.
I was sold a lemon, simple as that. Now I'm stuck with a loaner vehicle supplied by the dealership with a $5000 deductible if I'm at fault with a vehicle collision. I would advise anyone to not purchase a vehicle made by Subaru. You will be wasting your time, and your hard earned money on an unreliable vehicle and a manufacturer that does not care about their customers after a purchase was made.
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