PaintCraft

Review of Six Flags Magic Mountain Hurri...

Awful service. The rides are great, but having en...

Awful service. The rides are great, but having endless troubles starting when my wallet came out of my pocket on a ride. I know things like that happen, but the trouble I'm having to just get someone to open a fence and give me my wallet back is insane. I can see my wallet sitting on the ground in a fenced in area, and after a day it's still just sitting there.
When it happened I asked each employee I found, each told me something different. Finally, after waiting in line at customer service for 45 minutes, I was told to file a lost and found report on-line, and when the park closed, they would get my wallet. It's been another day. My wallet isn't lost, it's just sitting behind an enclosed area.
And no one answers the phone. What does it take to get you guys to do something that'll take 2 minutes. Waiting.....