This was the 3rd new car I purchased from this dea...

This was the 3rd new car I purchased from this dealer. My previous two experiences where great, this last one not so much. Previously I could see the sales person working for me. They will offer oil changes, accessories, car wash, free loaners and will call to check on me and will answer emails. This time around I was constantly reminded that Pilots are in high demand - which means they have no incentive to sell the car to you as they can sell it to the next person in line. No email ever was answered. Then I was told that I was getting a huge discount because I had to wait 10 days. The price was actually $167 higher than the dealer's own quote to me via email. I got there some explanation that I was getting Nitrofill and wheel locks. Then they forgot to put in the wheel locks and had to go next day and wait 2 hours at service dept - no apologies. Just another reminder we want 'all 10s'. In all this was most unusual and uncomfortable sales experience I have ever had.
The finance department - they are 10 stars.