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My dog was attacked by another dog while she board...

My dog was attacked by another dog while she boarded last month and the staff did not contact me. I picked her up several days after the attack and was told by the afternoon manager that my dog's stay went well. I later noticed multiple gashes on her face that were starting to heal and multiple puncture wounds along her neck and shoulders that were also healing. I called and asked for an explanation and they told me she had been bitten by anther dog two days prior. The circumstances in which the attack happened were not made clear to me and they did not send me a copy of the video footage from the web cam. I attempted to set up a time with the owner, Michelle, to review the footage in person and she never followed up with me. Despite the fact that my dog was bleeding after the attack, they never reached out to me for my input on how to treat the wounds. I have no idea if the wounds were ever properly treated. I get that dog bites can happen but the way the staff handled this attack was unprofessional and it underscored the way they treat the dogs. My dog will not return to this location.

*In response to the owner's comment below, I sent her two emails with dates and never heard back from her. She's either utterly incompetent with emails and dates, or she's simply dishonest.

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