The filters came in as advertised when scheduled w...

The filters came in as advertised when scheduled well packed and not damaged but the filter bowl had misleading shipping information on the website. It was advertised as a two weeks wait, turns out to be six weeks. Customer service is very hard to get a hold of by phone. Call back is not feasible since my job does not allow me carrying my phone and the hours of operations are too short. Need to extend hours to at least 6pm CT. Email reply to my concern took 3 business days. Texting was quicker. If my filter bowl comes quicker I will add a star later. I was informed by email yesterday that my filter was shipped with expected delivery late next week which is great news. Someone must have looked into my dilemma and acted. Thank you. An extra star was added. If I get it as advertised, well packed and undamaged I will give you another one.
Filter bowl arrived much sooner than expected well packed and not damaged. Thank you.