S

SB T

3 years ago

The trip today ruined my previously good experienc...

The trip today ruined my previously good experiences at the Spa on the Avenue- I will NEVER go back there. Had Rosita as a hairdresser- was brusque, rude and had a generally bad attitude. I made an appointment to perm my hair (done every year or so), but the hairdresser was reluctant to even do it and oddly enough told me that a "perm was out of style" to talk me out of it. I was told over the phone that perms are 85.00, but was informed by Rosita the perm that day would be 220 instead. Was unnecessarily rough and kept on pulling strands out. Worst yet, she ignored the fact that I told her to not yank my hair so hard. I walked out and will NOT RETURN even after being offered a discount.

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