Kristen Mon Review of The Manhattan at Times Square ...
First of all, nothing looked like anything adverti...
First of all, nothing looked like anything advertised in the pictures. Upon arriving, the concierge couldn t find our reservation and took my cell phone in the back office for about 10 minutes. We finally get checked in and go upstairs to find outdated hallways with dents and scuff marks along the walls and doors. Inside the room, the bathroom had shoe prints and the carpet looked like it wasn t even vacuumed. The thermostat barely worked and didn t start cooling down until it was basically time to check out. Rooms also aren t soundproof at all whatsoever. Starting at 6 am, all we could hear were doors slamming and people talking. We should have read the reviews before booking and will definitely not be staying here again, especially with a $50 fee for the parking garage
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