Kari Brennan Review of Homesite Insurance
Like so many other customers, I regret ever signin...
Like so many other customers, I regret ever signing up for this policy. I had never actually needed to use my home / rental insurance policy in the past, so I signed up for this ultra cheap policy to be bundled with my car insurance.
As luck would have it, this is the one time that I actually *needed* to have a good insurance policy; my interstate move turned out to be with a disreputable moving company and many of my belongings were "lost" (I believe stolen) by the movers on the way.
The customer service I received from Homesite was abysmal -- at one point I spoke with a rep who insisted I didn't even have a policy with them (uh, yes, you charged my card and I had a policy number and paperwork in hand).
You've probably already guessed that they did nothing to help my losses and they actually closed my claim, even though I had the requisite police reports and everything lined up.
Anyhow, I hope that if you're considering getting this policy -- and, like me, never really thought much about home / rental insurance before -- you will take these comments to heart.
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