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Debra Sailor

3 years ago

I totally get why you would have a wedding here vi...

I totally get why you would have a wedding here visions of a perfect fairytale wedding. But, don t....

I ve only attended 1 wedding here, and it was a wonderful celebration, but only because of 2 lovely families who made the day spectacular....Henderson Castle did everything they could to make it a nightmare. They were understaffed, unprepared, incompetent, and I frankly question if they ve ever planned or successfully orchestrated a wedding for more than 50 people. The layout unnecessarily caused crazy long lines, and only 1 bartender and 2 servers, most of the night made the problem significantly worse. The bathroom available for guests was located in the bridal suite, which was super weird and awkward. The poor wedding coordinator had no visible experience as to how to plan and organize a party of this size and magnitude she looked like she was going to cry or puke the entire night I actually felt bad for her. Even with an hour delay due to weather, food wasn t ready on time, and they ran out. (On the plus side, the food they served was good.) On top of that, there s a lot of deferred maintenance on the property, and some of the stairways are dangerous to navigate-especially in heels or for older guests. Overall I d give in zero stars it could be awesome, but only if they acknowledge and fix their issues.

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